Shipping policy

Shipping Policy
Thank you for shopping with us! We aim to provide a seamless shipping experience to our MARICCA FAM, so please read our shipping policy for details on how we process and deliver your orders.

Order Processing Time

  • All orders are processed within 2–3 business days unless otherwise specified. If you're wondering what business days are, they are standard working days, typically Monday to Friday, excluding weekends (Saturday & Sunday) and public holiday). 
  • For items with a unique shipping timeframe (eg: pre orders), please refer to the specific product page for accurate delivery details and updates.

Shipping Destinations

  • At this time, we only ship within Malaysia, to Singapore and Brunei. International shipping is not available, but if you are interested in purchasing a MARICCA bag, please contact us via email at itsmaricca@gmail.com and our online sales advisor will gladly assist you with your purchase.

Shipping Costs

  • Shipping costs will be calculated at checkout, depending on the delivery location and/or order size.

Delivery Time

  • Delivery times may vary depending on your location and the carrier used. Please refer to your order confirmation email for tracking details.

Delays and Updates

  • While we strive to meet stated timelines, unexpected delays may occasionally occur due to carrier or weather-related issues. We appreciate your kind patience and will notify you promptly in such cases. 

Contact Us
If you have any questions about your order, feel free to contact us via email at itsmaricca@gmail.com